Why is insurance stalking my Facebook after my Watertown motorcycle crash?
The one thing the insurer is hoping you never find out is that they look for social media posts to cut your claim value, not to figure out what is fair.
Yes, that is a real tactic in South Dakota, especially during spring and summer riding season and around the Sturgis Rally, when adjusters handle a flood of motorcycle claims. A smiling photo, a short ride, a gym check-in, or even a comment like "doing better" can be twisted into "not seriously injured." That can hurt both your civilian injury claim and the way your medical story is viewed if you are also juggling VA treatment records. Those systems do not line up neatly, and insurers know it.
Exceptions and edge cases that make this messier:
- Private does not mean hidden. Friends can screenshot posts, tags, reels, and comments. Deleted posts can still show up if someone already saved them.
- Old photos can still cause trouble if you post them after the wreck without saying they are old. Adjusters love ambiguity.
- Family posts count too. If a spouse says you were "back on the bike" near Watertown or out at Lake Kampeska, expect questions.
- You do not have to give the insurer access to your whole account. They may ask anyway.
- If you already posted something, that does not automatically kill the case. Context matters: pain often comes and goes, and a photo never shows what happened after.
- Do not delete everything in a panic once a claim is pending. That can create a new problem if destruction of evidence is alleged.
- Recorded statements in the first 48 hours are another trap. If they already found a post, they may use the call to box you into a version of events.
- South Dakota generally gives you 3 years from the crash date to file a personal injury lawsuit, but a bad post can damage value long before that deadline.
The information above is educational and does not create an attorney-client relationship. Every injury case turns on its own facts. If you're dealing with this right now, get a professional opinion.
Find out what your case is worth →